Get in Touch
Get in Touch

Three decades of frontline experience Four ways I can put it to work for you

Elegant handwritten signature logo of Paul McFarlane in white cursive script on a black background.
Elegant handwritten signature logo of Paul McFarlane in white cursive script on a black background.
A man displaying first aid trauma kits, bleeding control supplies, and medical equipment.A man displaying first aid trauma kits, bleeding control supplies, and medical equipment.
Two male colleagues in high-visibility safety vests standing outdoors for practical workplace support.Two male colleagues in high-visibility safety vests standing outdoors for practical workplace support.
Two men discuss airport chaplaincy and spiritual care advisory services during a consultation in a cafe.Two men discuss airport chaplaincy and spiritual care advisory services during a consultation in a cafe.
A keynote speaker presenting at the Frontline Mental Health Conference on a stage with a dark backdrA keynote speaker presenting at the Frontline Mental Health Conference on a stage with a dark backdr

Charlie 1: Leadership Lessons from the Front Line

My upcoming book takes you behind the scenes of some of Australia’s most challenging events - from frontline emergencies to the hidden toll they can take on those who respond.

Drawing on 20 years as a chaplain with NSW Ambulance, including a decade as Senior Chaplain, I share stories of crisis, courage, leadership and loss, and the lessons they taught me about what helps people endure, lead and recover.

Charlie 1 book cover by Paul McFarlane featuring police officers and frontline leadership lessons.
Charlie 1 book cover by Paul McFarlane featuring police officers and frontline leadership lessons.
"We are stronger because you are with us"

— Paramedic during the Lindt Café Siege

  • Lessons learned from real-world crisis leadership

  • What trauma teaches about trust, culture and courage

  • Practical wellbeing insights for workplaces and leaders

  • Hope-filled reflections for anyone who supports others

Coming Soon

"I just read your first chapter and it’s so well written and so moving. For those of us who have had the privilege to sit with people in distress and respond to these types of situations, it is very meaningful to have someone like yourself put it into words. Your story needs to be told and I’m so glad you are sharing it."

Susan Marcuccio, Founder of Perspective Supervision

National Supervision Director with Chaplaincy Australia

Professional headshot of a smiling woman with dark brown hair and bangs wearing a grey blazer.
Professional headshot of a smiling woman with dark brown hair and bangs wearing a grey blazer.

My Story

I've spent more than three decades working alongside people in healthcare, ministry and emergency services - often when circumstances were difficult, uncertain or confronting.

For 20 years, I served as a chaplain with NSW Ambulance, including a decade as Senior Chaplain (‘Charlie 1’), supporting responders through major incidents including the Lindt Café siege and statewide bushfires.

Today, I draw on that experience to speak, support, consult and equip - helping leaders, organisations and frontline communities navigate pressure, care for their people and respond well when it matters most.

Ambulance Service of NSW paramedic in a blue uniform and hi-vis vest speaking at an emergency scene.
Ambulance Service of NSW paramedic in a blue uniform and hi-vis vest speaking at an emergency scene.

Let's work together

Whether you're looking for a speaker, support for your people, specialist advice or practical resources, I'd be pleased to hear from you.

Get in Touch

© 2026 Responder Group Pty Ltd. All rights reserved.